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flight attendant training curriculum

Flight Attendant Training curriculum by Airlines

Flight Attendant Training curriculum varies from airline to airline depending on the aircraft type flown by them and the sectors they are mostly flying.  The Flight Attendant training curriculum also changes depending on whether they are flying domestic or international or both.  Federal Aviation Administration has however laid down certain common training standards for flight attendants and the training curriculum to be followed by all the airlines irrespective of other factors that need special training. The Flight Attendant Training curriculum takes into consideration all FAA training standards regardless of whether you are operating on cheap flights or a fully first-class plane.  Below given are an exhaustive list of topics on which airlines generally conduct training for their flight attendant job aspirants.  The list is only to be treated as a guideline.

Category of Training

Training Program: General

Training Program: Flight Attendant Training curriculum

Crewmember Training Requirements

Crewmember Emergency Training (for each aircraft type, model, and configuration

(a) Assignments

(b) Procedures

(c) Emergency Drills

(d) Overwater Qualifications

(e) Above 25,000 Feet

Differences Training: Crewmembers

Flight Attendant: Initial and Transition Ground Training

Recurrent Training

Operating Experience

  

Training Program: General

(a) (1) Handling of dangerous or magnetized material, if part of assigned duties

(2) Adequate facilities and qualified instructors

(3) Training material for each airplane type, and particular variation current and adequate (including training devices)

(b) Provisions to ensure and record that training and competence checks are given during the required calendar month

(c) (1) Each responsible person shall certify as to the proficiency and knowledge of the crewmember

(2) Certification contained in crewmember’s records

Training Program: Curriculum

(a) Written training program for each type of airplane is available and current. (This page should be copied for each type of airplane.)

(b) Each curriculum must include the following:

(1) A list of principal ground training subjects, including emergency training subjects, as provided.

(2) A list of all training devices mockups, system trainers, or other training aids that the certificate holder will use.

(3) The programmed hours of training that will be applied to each phase of training.

(4) A copy of each statement issued by the Administrator under FAR 121.405(d) for reduction of programmed hours of training.

Crewmember Training Requirements

(a) Each training program must provide the following ground training as appropriate to the particular assignment of the crewmember

(1) Basic indoctrination ground training for newly hired crewmembers including 40 programmed hours of instruction, unless reduced under FR 121.405 in at least the following:

(i) Duties and responsibilities of crewmembers as applicable;

(ii) Appropriate provisions of the FAR;

(iii) Not applicable

(iv) Appropriate portions of the certificate holder’s operating manual.

(2) Initial and transition ground training specified in FAR 121.421:

(3) Emergency training as specified in FAR 121.417 . . .

(b) Not applicable

(c) Recurrent ground training as provided in FAR 121.427

(d) Differences training as specified in FAR 121.418 . . .

(e) Not applicable

(f) Not applicable

(g) Each program must ensure the following for each crewmember:

(1) that each crewmember remains adequately trained and currently proficient with respect to each airplane

(2) that each crewmember is adequately trained to qualify in new equipment, facilities, procedures, and techniques including modifications to airplanes

Crewmember Basic Indoctrination Training programs must include, but are not limited to, the following:

admission to flight deck

authority of pilot-in-command (PIC)

chain of command

passenger seatbelt discipline

exit seat requirements and procedures

smoking requirements and procedures

reporting of equipment malfunctions

carriage of armed passengers

sterile cockpit procedures

crewmember communication and coordination procedures

  

need for tray tables and seatbacks to be in full upright position for movement on the surface, takeoff, and landing

travel of disabled (including stowage of canes, assistive devices, wheelchairs, et cetera)

procedures with unusual passengers (such as those who are pregnant or require a stretcher)

requirements and procedures for use and carriage of either infant or child restraint systems

carry-on baggage requirements, including properly securing before entry door is closed for movement on the surface, takeoff, and landing

carriage of cargo in passenger compartment

recognition of hazardous materials

storage and handling of hazardous materials, if they are carried in the cabin

stowage of crewmember

proper stowage of galley equipment for movement on the surface, takeoff, landing, and in flight (including galley and ticket carts)

securing of restraint systems when not in use

passenger briefings and demonstrations in the following areas:

pre-takeoff

post-takeoff

pre-landing

prohibition against the use or carriage of narcotics

procedures for the use of electronic devices

distribution of F/A’s

need for required and non-required F/A’s to be seated during movement on the surface, takeoff, and landing

number of F/A’s or substitutes at stops

F/A procedures during refueling

(a) Each training program must provide the emergency training set forth in this section with respect to each airplane type, model, and configuration, and each required crewmember.

(b) Emergency training must provide the following:

(1) Instruction in emergency assignments and procedures, including coordination among crewmembers.

(2) Individual instruction in the location, function, and operation of emergency equipment, including the following items: (NOTE: The instructor should ensure that each F/A knows the function of, and can locate and operate, each piece of equipment.)

ditching equipment

evacuation equipment (which includes arming the door or putting the girt bar in place during normal operations)

F/A restraint systems

first aid equipment and its proper use

first aid oxygen

oxygen for medical use by passengers (if applicable), including special training on chemically generated oxygen when used by the operator medical kit and its use

portable fire extinguishers with emphasis on type of fire extinguishers appropriate to the class of fire protective breathing equipment (PBE)

flashlights

crash axe

cockpit key

emergency lights

megaphones

public address (PA) system

interphone system

emergency exits in the emergency mode with the evacuation slide or raft attached (if applicable)

training emphasis on opening exits in adverse conditions (wind, gear failure, water, etc)

(3) Instruction in the handling of emergency situations including the following:

rapid decompression situations following the FAA-recommended procedures:

recognize decompression

grab nearest oxygen mask

sit down or hold on to something well secured

wait for word from the flight deck before moving around

Instruction in handling fire in flight or on the surface including the following:

cabin fire prevention

lavatory fire procedures

light ballast fire procedures

smoke control procedures

fire control when volatile fuel is involved

Instruction emphasizing use of electrical equipment and related circuit breakers found in the cabin area including the following:

galley

service centers

galley lifts (when applicable)

lavatories

movie projectors and screens

Instruction in the following evacuation situations

Forewarned (anticipated land and ditching):

crewmember coordination

cabin preparation

galley securing (including galley and other carts)

baggage stowage

passenger preparation

instructions given to passengers

directions to assume brace-for-impact positions commands given to passengers

initiation of passenger evacuation

passenger flow redirection

passenger care following evacuation

Unforewarned (unanticipated land and water):

F/A readiness

crewmember coordination

condition assessment

commands given to passengers

passenger redirection

passenger care following evacuation

Unwarranted evacuation (unneeded crewmember and passenger initiated)

crewmember coordination

condition assessment

stopping the evacuation

passenger care following evacuation

Situations when persons needing assistance, and their attendants might need help to

leave the airplane during emergency situations.

Post-accident survival training

Illness or injury

Other abnormal situations involving crewmembers or passengers such as the following:

procedures for when passengers abuse a F/A

procedures for passengers under the influence of intoxicating substances

procedures for other problem passengers who might jeopardize safety

procedures for when a crewmember is incapacitated

procedures for turbulent air, including the following:

crewmember coordination

maintaining seatbelt discipline by making periodic announcements

Hijacking and other unusual situations

(4) A review and discussion of previous accidents and incidents

(c) Each crewmember must accomplish at least the following emergency drills and must actually operate the following emergency equipment during initial training and once each 24 calendar months during recurrent training for every type of aircraft in which they serve. (An alternate recurrent training may be accomplished by approved pictorial presentation or demonstration.)

(1) One-time emergency drill during initial training. Each crewmember must perform the following:

(i) At least one approved fire fighting drill using at least one type of installed hand fire extinguisher, appropriate for type of fire, using the type of installed PBE. (May be a simulated fire if another fire fighting drill was performed with actual fire.)

(ii) An emergency evacuation drill with each person regressing the airplane or approved training device using at least one type of installed evacuation slide.

(2) Additional emergency drill requirements to be accomplished during initial training and once each 24 months during recurrent training. Each crewmember must perform the emergency drill and operate the equipment:

(A) Emergency Exits: List each kind (type) exit and slide

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Courtesy:  FAA Regulations

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